Web Office Tools offer another way to communicate and collaborate. I would prefer more functionality and features on Google Docs. A consistent interface across all products in a suite, the ability to easily collaborate with people using other web office products, and the ability to work offline are all features I would seek..
Web office tools may be the future for collaboration for students or groups working on a variety of projects. However, the ability to use web office tools at work may be restricted. Web office tools are blocked at the hospital where I work because of security and privacy concerns.
Many commercial web sites initially were offered as free sites and I suspect many web office tools will implement fees in the future, or place targeted ads within the tool.
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